Frequently Asked Questions
Find answers to common questions about our detailing services
How can we help you?
General Questions
What services do you offer?
We offer a wide range of detailing services including exterior washing, interior cleaning, ceramic coating, paint protection, and more.
How long does a typical detailing service take?
Depending on the service, detailing can take anywhere from 1 to 4 hours. More comprehensive services like ceramic coating may take longer.
Do I need to make an appointment?
Yes, we recommend booking an appointment to ensure availability and timely service.
Services Questions
What types of vehicles do you service?
We service all types of vehicles including cars, trucks, SUVs, motorcycles, and boats.
Do you use eco-friendly products?
Yes, we prioritize using environmentally friendly and safe products in all our detailing services.
Can you remove pet hair and odors?
Yes, our interior detailing includes pet hair removal and odor elimination treatments.
Booking & Appointments
How do I book an appointment?
You can book an appointment online through our booking page or call us directly to schedule.
What is your cancellation policy?
We require at least 24 hours notice for cancellations to avoid fees.
Do you offer mobile detailing?
Yes, we offer mobile detailing services at select locations. Please contact us for availability.
Pricing & Payment
How much do your services cost?
Pricing varies depending on the service and vehicle size. Please visit our pricing page or contact us for a detailed quote.
Do you accept credit cards?
Yes, we accept all major credit cards as well as cash and mobile payments.
Are there any discounts or packages available?
We offer seasonal promotions and package deals. Please check our website or contact us for current offers.
Aftercare & Maintenance
How should I maintain my vehicle after detailing?
Regular washing with pH-neutral products and avoiding automatic car washes will help maintain your vehicle's finish.
How often should I get my vehicle detailed?
We recommend detailing every 3-6 months depending on usage and environmental factors.
Do you offer warranty or guarantees on your services?
Yes, we offer satisfaction guarantees on all our detailing services. Please contact us for details.
Still Have Questions?
We're here to help! Contact us directly and we'll be happy to assist you.
Ready to Transform Your Vehicle?
Book your appointment today and experience the Shine Elite difference.
Book Now Call Us: (402) 555-1234